KlemPay Help Centre

KlemPay frequently
asked questions

Find clear answers about payments, billing, transactions, account security, merchant integration, and support.

FAQ answers

4 answers in About KlemPay.

What is KlemPay™?

KlemPay™ is a digital payments platform designed to enable businesses and other organisations to collect and process payments from their customers through supported payment channels. KlemPay also provides electronic bill presentment and payment capabilities that allow merchants to create, present, manage and receive payments for bills and other payment requests.

What is KlemPay™ PTPP?

KlemPay™ PTPP (Payments Transaction Processing Platform) is the payment-processing component of the KlemPay platform. It enables merchants and other organisations to generate payment requests and receive customer payments through supported payment channels.

What is KlemPay™ EBPP?

KlemPay™ EBPP (Electronic Bill Presentment and Payment) enables merchants and organisations to electronically create, present and manage bills and payment requests. Bills may be one-time or recurring, depending on the merchant's configuration and service arrangement.

Who can use KlemPay?

KlemPay may be used by eligible businesses, schools, tertiary institutions, NGOs, government agencies and other organisations that require payment collection or bill-payment services, subject to applicable onboarding and compliance requirements.